SHIPPING & RETURNS
Shipping Policy
Shipping
Shipping days are Tuesdays and Fridays. Once shipped, most domestic orders take anywhere between 3-5 business days to arrive depending on the efficiency of your local postal service. Shipping times can vary with delays based upon Holidays and COVID-19.
Return & Exchange Policy
Returns/Exchanges
All items are final sale.
Damages and Repairs
Please inspect your order upon delivery and contact us immediately if it is defective, damaged, or incorrect. Email and attach photos of your jewelry that needs to be repaired to thedltjewelco@gmail.com
Customers are responsible for shipping costs. Be sure to package the pieces securely and provide ample padding to protect them during shipping. The DLT Jewel Co. is not responsible for any damage caused during shipment. Loss or damaged packages cannot be refunded, and we are not responsible for tracking your return.