FREQUENTLY ASKED QUESTIONS

Permanent jewelry is a custom bracelet, anklet, or necklace sized just for you and welded together. Because the jewelry has no clasp, it is permanent! It’s not something you take on and off when you go to bed or shower, but it can be removed with clipper or scissors if need be.

Scan our QR code or visit http://thedltjewelco.square.site to check out our services and book your permanent jewelry appointment. For private parties and events, please choose the “private parties/events” option or send your inquiry email to thedltjewelco@gmail.com

Our permanent jewelry is available in Solid Gold, 14K Gold Filled and Sterling Silver. These are hypoallergenic, lead-free, and nickel-free.

Gold filled is a pressure bonded layer of gold that has 100 times more gold than plated jewelry. It is durable, won't chip or flake, is tarnish resistant, and is a great alternative to solid gold jewelry, at a much more reasonable price. It looks beautiful, and has a finish that will last years if cared for properly. All fine metals will tarnish with time. Gold Filled has 100x more gold alloy than Gold Plated and because this layer of gold is much thicker it means that 14k Gold Filled jewelry last longer and doesn't tarnish easily. However, in rare instances of extreme sulfide exposure, it can blacken.

You are fine to shower in gold-filled jewelry, get it wet, wear it for life! We do recommend you remove it in salt water or chlorine. Wearing it while using basic lotions is fine, but remove it when putting on anything strong- retinol, peels, glycolic acid etc.

All permanent jewelry are final sales, but we understand that life happens. If the item is removed or broken within the 30-day satisfaction guarantee policy, just bring the chain back and we will reattach free of charge. After the 30-day period, damaged products may be re-welded for $20 + tax Removal for medical reasons is eligible for a one-time free repair with no time restriction.

It can be done in the comfort of your home. Scissors, wire cutters, or pliers are all capable of cutting your jewelry.

Fine jewelry such as the chains we use in the jewelry will not need to be taken off when going through TSA.

All of our ready-to-wear jewelry is made 18k Gold PVD Plated. They are waterproof, hypoallergenic, tarnish resistant, sweat and regular wear resistant compared with standard gold plating.

All of our jewelry are made from stainless steel with 18K gold plate. The stainless steel pieces go through a Physical Vapor Deposition (PVD) coating process which is a new modern way of plating which means the gold doesn't fade or tarnish. It is 10 times thicker than standard gold plating so is incredibly durable! Stainless Steel has many benefits, it is a very hard metal, it is waterproof, sweat proof, tarnish resistant, and hypoallergenic! You can leave your items on all the time without worrying about tarnishing or turning green. PVD utilizes a titanium nitride that provides an extremely durable coating. PVD coatings are more resistant to corrosion from sweat and regular wear than gold plating. It's a great choice for people who never take their jewelry off, as it is extremely vibrant and durable for years.

Clean your jewelry by wiping down each piece after every wear. Be as gentle as possible. Do not use a polishing cloth as its subtle texture may scratch the plating off. Instead use a cotton ball and very lightly wipe down your jewelry. You may use a very soft non abrasive cloth. Do not leave soaked in water, any harsh chemicals or use any polishing material. Your plated jewelry is waterproof, tarnish resistant, sweat/ regular wear resistant and will last for years and years if cared for correctly as per this care guide. If not cared for correctly, like any metal it will tarnish or dull in color over time. This jewelry can chemically only change color when it comes into contact with another substance - it is not possible for it to change color solely by oxidation. You can wear your jewelry in the water or with tan, etc... and it will not tarnish immediately. However, to look after and prolong the life and shine of your jewelry we do recommend that you do not: wear with tan, spray perfume directly onto it, avoid sweating or physical activities, avoid bathing or swimming with the necklace on etc. Everyday products like creams, tans, make up, sun tan lotion, body oils, hairspray, deodorant, antibacterial soap, etc... contain harsh chemicals which can destroy the plating. If your jewelry does comes into contact with any of the above, after each wear please make sure you dry it, clean it gently with warm soapy water and gently wipe dry with a soft cloth after each wear. Do not leave any substance on your jewelry as it will react, cause damage and discolor. When washing your hands with harsh chemicals or using hand sanitizer we recommend you remove any rings as antibacterial soaps contain very harsh chemicals that can destroy the plating.